SearchMedical Receptionist
Full time
Location: Ipswich + multiple sites
What you'll be doing
• Answering and managing incoming phone calls, emails and enquiries from patients in a professional and courteous manner
• Scheduling and managing patient appointments and maintaining accurate patient records
• Theatre bookings and liaison
• Correspondence and patient enquiries
• Billing and receipting
• Maintaining a high level of confidentiality when handling sensitive patient information
• Assisting with the coordination of patient flow and clinic operations
What we're looking for
• Experience in a medical/admin reception or similar role, preferred
• Excellent communication and interpersonal skills, ability to liaise effectively with patients, clinicians and other stakeholders
• Busy practice requiring someone with strong organisational and time management skills, ability to multitask and prioritise effectively
• Proficient in using Microsoft Office applications, medical software (Gentu in particular) is a bonus
• A compassionate and empathetic approach when dealing with patients
• Flexibility to work over 3 sites between 7am – 7pm Monday - Friday
For more information, contact Westside ENT at accounts@westsideent.com.au or 07 3202 4636.
Company Name: Westside ENTContact Email: accounts@westsideent.com.au
Contact Phone: 07 3202 4636
Darling Downs and West Moreton PHN provides this ‘Health jobs’ directory as a service for local organisations seeking health-related workers within our region. This job listing is not affiliated with Darling Downs and West Moreton PHN.
