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Referrals and resources

Our two HealthPathways websites contain up-to-date, localised guidelines and clinical pathways to support you in managing your patients. The HealthPathways website for your area is your first port of call for clinical and referral information.

Referring your patients to PHN funded services

For any PHN-funded service requiring a GP referral, please use our electronic referral system, refeRHEALTH.

Using refeRHEALTH ensures individual’s consent has been provided to allow our PHN to capture the minimum de-identified dataset required by the Department of Health and Aged Care to ensure ongoing funding of these services.

refeRHEALTH also allows referrers to see the up-to-date list of available providers and services.

refeRHEALTH

  1. If you have not been registered, visit https://ddwm.referhealth.com.au/  to register
  2. On your dashboard, select ‘Make Referral’
  3. Select the service required and complete and submit referral
  4. Send a copy of the Mental Health Treatment Plan (if applicable) to the provider you have selected via secure messaging.

Find out more on how to register for refeRHEALTH

Clinical Software Templates

We have provided below some templates for some of the services our PHN commissions. Please review our download and importing instructions if you need any guidance.

Download and importing instructions

Downloading Templates

  1. Right-click on the link and select ‘Save Target As...’
  2. Choose a location on your hard drive (e.g., Desktop or My Documents) and click ‘Save’.

Note: Do not open the template in Word if you plan to import it into clinical software.

Importing Template Instructions

  1. Medical Director: Guide for importing into Medical Director
  2. Best Practice: Guide for importing into Best Practice

My Health for Life

SHAP (Strengthening Health Assessment Pathways)

POPGUN Triage Process

Referring your patients to public hospitals in Queensland Health

Hospitals and Health Services across the Darling Downs and West Moreton region use GP Smart Referrals as their preferred method for receiving referrals from general practices

What is GP Smart Referrals?

GP Smart Referrals are electronic referral templates for Queensland Health Outpatient Specialties that streamline the referral process by auto-populating patient demographics and clinical records. Integrated with Best Practice and Medical Director software, they align with state-wide referral guidelines to ensure essential information is included, reducing the need for follow-ups and speeding up triage.

If your practice is not yet registered for the GP Smart Referrals (GPSR) please contact:

Queensland Health
Phone: 1300 478 439
Email: QH-SmartReferrals@health.qld.gov.au

West Moreton Health support
E: WM-Smartreferrals@health.qld.gov.au
P: 07 3413 7200

Darling Downs HealthSmart Referrals team
E: DDH-SmartReferrals@health.qld.gov.au
P: 07 4616 5276
Urgent weekend/out of hours support: 1300 478 439 (select Option 2, Smart Referrals)

For more information visit our Queensland Health initiatives page.

Need PHN support?

Our Primary Care Liaison team is available to provide one-on-one support.